Business

Iqury Letter dan Replying to Inquries

Nama : Suci Wulan Sari

Kelas : 3EB03

Npm : 25217788

Fakultas Ekonomi

Jurusan Akuntansi

Universitas Gunadarma

This guide to responding to inquiry letters is written especially for English language learners. It covers standard structure and phrases used in responses. Inquiries arrive in order to ask for more information about a product or a service. The speed with which you reply, as well as how helpful you are in providing information requested will ensure that your inquiry response is successful. It is very important to make a good impression when responding to inquiries from potential customers. Of course, the best impression will be made by providing the materials or information that the prospective client has asked for, this positive impression will be improved by a well-written response.

Important Language to Remember

The Start

Dear Mr, Ms (Mrs, Miss—it's very important to use Ms for women unless asked to use Mrs or Miss)

Thanking the Potential Customer for His/Her Interest

Thank you for your letter of... inquiring (asking for information) about...We would like to thank you for your letter of... inquiring (asking for information) about...

Providing Requested Materials

We are pleased to enclose...
Enclosed you will find...We enclose...

Providing Additional Information

We would also like to inform you...
Regarding your question about...In answer to your question (inquiry) about...

Closing a Letter Hoping for Future Business

We look forward to... hearing from you / receiving your order / welcoming you as our client (customer).

Signature

Yours sincerely (remember use 'Yours faithfully' when you don't know the name of the person you are writing and 'Yours sincerely' when you do.

SENDING ENQUIRY LETTER

HERJUNO BUSANA & CO
NO. 208 Jl. Cipaganti
Bandung 40131, West Java
INDONESIA

2th November 2019

Ref. KM/LS

Mountleband Corporation.
109 The Fifth Street,
Singapore 009

Dear Sirs,

MOUNTLEBAND MENS SHIRTS MEDIUM SIZE

We are a boutique located in Bandung, and we were interested in your
mountleband mens shirt medium size product.

Therefore, we will appreciate it if you can send us a very detailed explanation of the product complete with your catalogues, price list, term, sample of design, and payment.
We would also to know if you are offering any trade discounts.

If you can quote us your favorable prices, we would like to place our order
as soon as possible.

We are looking foward to hearing from you.soon.

Yours faithfully,
FOR HERJUNO BUSANA & CO

Karmila
Purchase Manager

REPLYING INQUIRY LETTER

MOUNTLEBAND CORPORATION.
109 THE FIFTH STREET
SINGAPORE 009

27th September 2019

Your Ref. : KM/LS
Our Ref. : RG/AE

Herjuno busana & Co.
No 208 Jl Cipaganti
Bandung 40131, West Java
Indonesia

Dear Mrs Karmila,

MOUNTLEBAND MENS SHIRTS MEDIUM SIZE

We thanks you for your inquiry about our mountleband mens shirts product.

We are enclosing our catalogue together with prices and terms, for your review and are confident that this catalogue will provide many of
the answers you have inquired.

We are also pleased to inform you that we will allow you a 9% discount on order of 50 pieces.

We hope you will find our prices and terms satisfactory and expecting your order as soon as possible.
If there is additional information you would like to know regarding our products, please do not hesitate to contact us. We will be most happy to be of assistance.

Yours faithfully,
FOR MOUNTLEBAND CORPORATION

Suci Wulan Sari
Sales Manager

Daftar pustaka

https://setianingrumtitisnur.wordpress.com/2014/06/18/contoh-surat-enquiry-dan-balasannya/

https://www.thoughtco.com/writing-respon-letters-1210171

Part of Business Letter

Nama : Suci Wulan Sari

Kelas : 3EB03

Npm : 25217788

Fakultas Ekonomi

Jurusan Akuntansi

Universitas Gunadarma

Parts of Business Letter

A business letter will be more impressive if proper attention is given to each and every part of the business letter.

There are 6 Parts of Business Letter

The Heading or Letterhead
Date
Salutation
Body Paragraphs
Closing
Signature

Let us discuss the parts of a business letter.

1. The Heading or Letterhead

It usually contains the name and the address of the business or an organization. It can also have an email address, contact number, fax number, trademark or logo of the business.
Ms. Jane Doe
543 Washington St
Marquette, MI 49855
Tel:
Fax:
Email:

2. Date

We write the date on the right-hand side corner of the letter below the heading.
June 19, 2019

3. Salutation

The salutation is the formal way of addressing the person.
Common salutations are Dear or To Whom It May Concern.
Some people have sensitivities to what name is used in addressing them so be sure to take the time to identify the person’s most commonly used name.
For example, if the person’s name is Robert, try to find out if he goes by Robert, Rob or Bob. For instance – Dear Bob,

4. The Body Paragraphs

This is the main part of the letter. It contains the actual message of the sender. The main body of the mail must be clear and simple to understand. The body of the letter is where the bulk of the information is shared.The body of the letter explains in detail all aspects of what is being communicated.This would include detail of the information being shared.
For instance, the body may be something like this:

We understand that XYZ Corporation can provide tools for 10% less than other competitors. And, that the focus on service after the sale is amongst the best in the industry.

4. Closing

The closing of the letter summarizes what the letter was about and any next steps or action items.
This section gives the reader a heads up that the communication is coming to a close.
For instance, the closing may be something like this:
Please call me at your earliest convenience to discuss a vendor relationship and to explore if we can come to a mutually beneficial relationship. I look forward to speaking with you soon.

5. Signature

The signature section has a complimentary closing.
Examples are Sincerely, Warmest Regards, Respectfully Yours, Very Truly Yours, or Cordially Yours.
Be sure to gauge the audience when selecting a complimentary closing.
After the complimentary closing, space is left for the signature that goes above the typed name and title of the person sending the letter.

Daftar pustaka

https://www.toppr.com/guides/business-communication-and-ethics/business-correspondence/parts-of-business-letter/

https://thethrivingsmallbusiness.com/what-are-the-seven-parts-of-a-business-letter/

https://www.nmu.edu/writingcenter/parts-business-letter